Front Desk Resume Sample

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Front desk resume sample will be the best way for you who want to be a front desk. This job almost works in any industry and they are also responsible to greet the visitors and performing the clerical task. Therefore, you have to have a certain abilities to apply. However, when you have the best resume, the reader probably will love to recruit you. Therefore, you will need this resume sample to help you in writing the best resume. The typical of this resume will describe the duties such as offering advice and information. Besides, taking phone calls, updating database, collecting payments, and taking orders to the customers are also other responsibility for the job. Although this one will not need formal education, some employers should have great abilities to take this job as well.

Front Desk Resume Sample

Paul Parker

564 Green Valley drive, Las Vegas, Nevada, Phone (702) 769 8890

 

Experiences                                       Front Desk Agent, Diamond International Hotel, Las Vegas

05/ 2016 – present

  • Complete all check-in and check-out the purposes in a well- mannered, amiable, and efficient manner
  • Manage and makes schedules for 10 front Desk employees
  • Address demanding of emergencies conditions with equanimity and solution first mind set
  • Greeted each guest that enters the Lodging Reception Center and answer investigations with accurate responses
  • Turns the new employees on check in and check out processes, front desk purposes, room rates and proper use of front desk management software
  • Take parts for front desk sales generation by booking walk-ins, advance room reservations and providing the additional perks or advertising products
  • Uses computers and computer system to program, write software, set up the role, enter data, or procedure information
  • Examines information and assesses results to choose the best solution and resolve customer problems
  • Offers administrative and secretarial support in the working of the hotel

Front Desk Agent, Intercontinental Hotel, Los Angeles

01/ 2012 – 12/ 2015

  • Chose and blocked rooms for incoming guests: confirmed online reservation
  • Advanced all guest check- Ins/ check- outs, room booking, facility request, reservation revisions and cancellations
  • Grasped 90% room tenancy target by applying innovative up-selling method to endorse hotel services and amenities
  • Communicated the customers response of special request to Duty Manager, housekeeping work, food and drink and security
  • Checked and submissive report on all cash and credit dealings in accordance with hotel’s ordinary policies and procedures
  • Set-up mainland breakfast for hotel visitor
  • Offered statements to guests and collected costs
  • Accomplished and stable guests accounts
  • Synchronized with housekeeping to follow up on planning of room prior to scheduled check- in and alert bell staff or valet staff as needed

Education                                            Associate of Applied Science in Hospitality Management

Trocaire College, Buffalo, New York

Skills                                     

  • Proactive communicator
  • Able to communicate multi- language including English, Spanish, Mandarin, and Nihongo
  • Great and Efficient multitasked
  • Ability to be Well-mannered, service oriented and willing to go an extra mile
  • Able to work in Team players
  • Great knowledge of multiline telephone system
  • Impeccable attention to the detail and accuracy
  • Familiarity with scanning, faxing, printing of report, photocopying, and presentations

 

Front Desk Resume Sample

 

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